Tetra Pak - Automation Technical Support Speciali

Company Information:
Tetra Pak develops, manufactures and markets systems for processing, packaging and distribution of food. We produce packaging material at 53 plants and have 58 market companies and 58 sales offices around the world. Every day more than 303 million Tetra Pak packages are distributed in more than 165 countries.

Overview of the Department and Position:
Line Technical Support is a department that belongs to Development & Engineering area, in Carton Value division based in Modena.
Among its variety of functions, it plays a crucial role in ensuring excellence support to Tetra Pak Market Companies’ Technical Service, which is the primary interface with the final customer (Food & Drink Industries) as concerns installation, maintenance activities, troubleshooting of Tetra Pak Packaging Lines.
Tetra Pak Market Companies are spread all over the world in order to support customers.
Besides the support to Market Companies, Line Technical Support is also responsible for collecting and analysing feedback from the markets to facilitate engineering focus and project support.
Within this team we are looking for 1 Automation Technical Support Specialist to anticipate proactively potential issues and offering support in the implementation and monitoring of solutions.

In this position you will:
• anticipate proactively potential issues, analyzing internal and external feed-back, complains from the market, Technical Liaison inputs;
• Log the issues in issue database and lead it in the whole process analysis until the ‘engineering change request’;
• support in the validation process for solution related to Product Maintenance and Substaining Engineering (in this area you will organize the field test and provide feed-back for the approval of the solution under test);
• monitor the performances of released Rebuilding Kit and maintain a database;
• assist with competences and resources for the investigation of equipment related issues to identify root cause;
• support the market from remote, and travelling on site when needed, for advanced troubleshooting.

All the above is related mainly to automation issues.

Education and Languages:
Studies in automation (elecritc/electronic/mechatronic) area are required (university degree is preferable).
You are skilled in English, both written and spoken.

Professional Skills and Experience:
Four, five years of working experience (in R&D, programming, commissioning and technical service functions) on automatic machines or lines and very good skills and competences in automation (plc / motion) are required; food and aseptic equipment experience is preferred.

Personal Qualifications:
As a person you are analytical and detailed oriented. You have good communication skills and you are able to take initiatives by driving activities independently and leading people in a multicultural environment, with the ability of exchanging information, supporting colleagues to achieve personal and team goals.

Male or Female applicants to the position are appreciated.

Applicants should send their résumé (in English and Italian)
to RE.S. STUDIUM sas
ref. code TP 110365 WFA
Autorizzazione Ministero del Lavoro 643/2007
via Zucchi 21 41100 Modena
tel. 059.820.728 fax 059.827.921
www.resstudium.it
info [AT] resstudium [DOT] it
skype: resstudium


I candidati, i cui dati saranno trattati e conservati esclusivamente per attività inerenti questa o future selezioni godono dei diritti di cui all’art. 7 Dlgs nr 276 del 10/09/2003, come da informativa sul nostro sito.